Terms of Service
Terms of Service
Last Updated: 2025/12/16
Welcome to Goodsgreat Wooden Toys (“we”, “our”, “us”).
These Terms of Service govern your use of our website, products, and services, including inquiries, quotations, OEM/ODM customization, and business communication.
By using our website (WordPress / WooCommerce) or placing an order with us, you agree to be bound by these Terms.
1. Use of Our Website
You agree to use our website only for lawful business purposes.
You may not:
Engage in fraudulent activities
Attempt to access unauthorized areas of our website
Upload harmful code, malware, or disruptive content
Copy or misuse any intellectual property or product materials
We reserve the right to refuse service to anyone who violates these terms.
2. Products & Services
We specialize in:
Wooden Montessori toys
Wooden educational toys
Wooden pretend play sets
OEM/ODM customization
Small-batch supply for global e-commerce sellers and retailers
All product descriptions, images, and specifications are for reference only.
Actual materials, colors, or details may vary slightly due to natural wood characteristics or production adjustments.
3. Pricing & Payments
3.1 Pricing
Prices may change due to:
Raw material fluctuations
Customization requirements
Order quantity
International logistics conditions
All quotations are valid only within the specified time period.
3.2 Accepted Payment Methods
We may accept (depending on region):
Bank transfer (T/T)
Wise
PayPal
Stripe credit card payment
Alibaba Trade Assurance
Other approved methods
3.3 Taxes & Duties
Buyers are responsible for:
Import duties
VAT/GST
Local taxes
Customs clearance fees
4. Orders & Lead Time
4.1 Order Confirmation
Your order is confirmed only after:
Payment is received (full or deposit), and
We provide written confirmation through email or messaging.
4.2 Production Time
Lead time varies by:
Order quantity
OEM/ODM complexity
Seasonality
Material availability
Any estimated delivery time is for reference only and is not guaranteed.
4.3 OEM/ODM Projects
All customization requires:
Confirmed artwork or design files
Approved samples (if applicable)
Prepayment or deposit
Sample fees may apply.
5. Shipping & Delivery
We offer:
Express shipping
Sea freight (LCL/FCL)
Air freight
Third-party fulfillment
Customer-arranged shipping
5.1 Delivery Responsibility
Once the package is handed over to the carrier:
Risk transfers to the buyer
We are not responsible for delays due to customs, logistics, or force majeure
5.2 Address Accuracy
Buyers must ensure:
Correct shipping address
Valid contact information
We are not responsible for losses caused by incorrect information.
6. Returns, Refunds & Claims
6.1 Return Policy
Due to the nature of international B2B trade:
Returns are not accepted unless approved in advance
OEM/ODM customized products are non-refundable
6.2 Quality Claims
If there are issues with the order, the buyer must:
Notify us within 7 days after receiving the goods
Provide photos, videos, or other evidence
We will evaluate the claim and may offer:
Replacement
Partial refund
Repair solutions
Future order discount
6.3 Shipping Damage
If damage occurs during shipping:
Buyers must file a claim with the shipping company
We will assist but are not liable for carrier damage
7. Intellectual Property
All materials on our website, including:
Images
Text
Product designs
Branding
OEM/ODM concepts
are owned by us or our partners.
They may not be copied, resold, or used without written permission.
OEM/ODM designs created for clients may be protected by confidentiality agreements upon request.
8. Limitation of Liability
To the fullest extent permitted by law:
We are not responsible for indirect, incidental, or consequential damages
We do not guarantee uninterrupted website access
We are not liable for losses caused by logistics, customs, delays, or third-party services
Our total liability will not exceed the amount you paid for the order.
9. Privacy
Your information is protected according to our Privacy Policy.
By using our site, you consent to our data practices.
10. Termination of Service
We may suspend or terminate service at any time if:
Fraud is suspected
Payment disputes arise
Abuse or unauthorized use occurs
Legal or compliance reasons require it
11. Governing Law
These Terms are governed by the laws of:
China,
unless otherwise specified by mutual written agreement.
Any disputes shall be resolved through negotiation first.
If unresolved, arbitration may be used.
12. Contact Us
For any questions regarding these Terms:
Goodsgreat Wooden Toys
Email: mandyzxl@myguoli.cn
Phone / WhatsApp: 8618258063755
Website:https://goodsgreat.com/
Address: Zhejiang YunHe Toy Industry Belt, China