Privacy & cookie policies

This Privacy Policy describes how Goodsgreat Wooden Toys (“we”, “our”, or “the Site”) collects, uses, and protects your Personal Information when you visit or make a purchase from our website.

We are a China-based manufacturer and trading company specializing in wooden Montessori toys, educational toys, wooden kitchens, wooden blocks, and OEM/ODM custom wooden toys, supplying global e-commerce sellers, wholesalers, and retailers.

1. Information We Collect
1.1 Device Information

When you visit our website, we automatically collect certain information about your device, including:

IP address

Browser type and version

Time zone

Cookies

Pages viewed, products viewed, and referring URLs

Purpose:
To load the Site properly, improve performance, and conduct analytics.

Collected automatically using cookies and similar technologies.

1.2 Order Information

When you place an order, request a quotation, or submit an inquiry, we collect:

Name

Email address

Phone number (WhatsApp/WeChat if provided)

Billing and shipping address

Payment information (handled securely through third-party providers)

Purpose:
To process orders, prepare quotations, arrange delivery, communicate with you, and prevent fraud.

1.3 Business Inquiry & OEM/ODM Information

Since we also serve B2B clients, we may collect:

Company name

Product requirements

Customization specifications (logos, designs, packaging)

Order quantity information

Purpose:
To provide B2B services, OEM/ODM development, and sample/order follow-up.

1.4 Customer Support Data

Information you provide when contacting us through:

Email

WhatsApp

Website forms

Social media

Purpose:
To provide customer support and service follow-up.

2. How We Use Your Information

We use your Personal Information to:

Provide and improve our products and services

Process payments securely

Arrange shipping and logistics

Provide invoices and order confirmations

Respond to inquiries

Communicate marketing content (if subscribed)

Detect and prevent risk or fraud

Optimize our website

3. Sharing Your Information

We may share your Personal Information with third-party providers that help operate our business, including:

WooCommerce / WordPress plugins

Payment processors (Stripe, PayPal, Wise, etc.)

Email marketing tools (Mailchimp, Sendy, etc.)

Logistics / fulfillment partners

Analytics tools (Google Analytics)

We do not sell your personal information.

4. Cookies

We use cookies to enhance your browsing experience, store preferences, and analyze site traffic. You may disable cookies through your browser settings, but some features may not function properly.

5. Legal Basis (GDPR)

For visitors from the EEA, we process data under:

Consent

Contract performance

Legal obligations

Legitimate interests

6. Data Retention

We retain order data and business inquiry information unless you request deletion.

7. Your Rights

Depending on your region, you may request:

Access to your personal data

Correction or deletion

Restriction or objection to processing

Data portability

To exercise your rights, contact us using the information below.

8. International Transfers

Your information may be processed in China and other countries as part of order handling, business communication, and logistics.

9. Changes to This Policy

We may update this policy from time to time. Updates will be posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Goodsgreat Wooden Toys (China)
Futian Street, Yiwu City, Zhejiang Province, China
Email: mandyzxl@myguoli.cn
Phone / WhatsApp: 8618258063755